FREQUENTLY ASKED QUESTIONS

DO YOU SHIP INTERNATIONALLY?

Yes, we ship internationally. Shipping costs are calculated at Checkout.

WHERE ARE PRODUCTS SHIPPED FROM?

All products purchased on this website are shipped from Melbourne, Australia.

CAN I PICK UP MY PURCHASES IN STORE?

Unfortunately no, we are an online only store.

WHAT IS YOUR RETURNS POLICY?

If the product is deemed faulty, we will issue a refund or replacement in accordance with the Australian Consumer Law once the product has been returned to us. We do not accept returns due to change of mind.

If you receive a faulty product, please email elizabarnesillustrations@gmail.com.

CAN I COMMISSION MY OWN PAINTING?

We are currently closed for commissions until further notice.

We want your experience to be flawless. If you have any additional questions, please get in touch.